Research Questions

The following research questions were used to gather user perceptions comparing library websites to their mobile versions.

1. What are the perceptions of users when comparing an academic library website to its mobile version and when comparing a public library website to its mobile version?

2. Do users identify preferred features of library and mobile library websites, and further, are these features similar or dissimilar across the two types of institutions?

3. Are there differences in the library and information services users expect on library websites and their mobile counterparts?

4. What are users' perspectives of the constraints in accessibility and in browsing, searching and navigating each type of website?

5. Do users identify a bias in their mode of access of library websites, and if so, for what reasons?