Problems With Accessing Information

Common problems that high school students associated with information seeking were that they did not know where to turn to for information, and that there were too many places to go for information (Julien 1999). While Julienís study was not specific to digital information, this trend can be seen in studentsí use of the computer- and Internet-based resources as well. There is a seemingly endless supply of information currently available on the Internet, and students are not equipped with the necessary skills to access it appropriately and effectively (Scott and OíSullivan 2005). Students also expressed frustration when their searches took longer than they expected without returning any results, when search engines directed them to pages that were inaccessible or no longer existed, and when the available resources were not intuitive to follow (Shenton 2008).