Knowledge Management in Health Information Environments

2007. Created by Jay Jorgensen for the School of Library and Information Studies at the University of Alberta


Objective: To identify current and potential knowledge management technology trends and issues for health information.

Methodology: Knowledge management concepts from business environments were applied to health information environments, to study knowledge management techniques of healthcare and health information professionals. Medical literature involving knowledge management was also consulted.

Results: Four key methods of knowledge transfer were identified. Examples from the healthcare industry were found for each of these knowledge transfer methods.

Conclusions: Healthcare professionals exhibit unique methods of knowledge management across disciplines. Access to and ease of use determined initial and continued use of artificial knowledge management tools and technologies. Some aspects of knowledge management now rely on technology for preservation and inheritance purposes.