A Proposal to Study Public Library Borrowers' Experiences With
& Attitudes Toward Self-Checkout Systems

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Implementation Plan

For a timeline of this project from project proposal to writing, please see Appendix 11, a Gantt chart plotting the timeline of activities for this study. Major dates include: Sending proposal to SSHRC grant committee (October 10, 2005); receiving response from SSHRC (Spring 2006); applying for Ethics Approval (June 15, 2006); Interviewing on site (October 3-15, 2006).

If the project needed to be scaled back, the number of interviews to be carried out could be cut down. Eighteen interviews for each group was a number that would allow for saturation, which would add to the transferability of the project but the project could be done with fewer and still meet saturation. Additionally, the project could be done with fewer interviewees and still gather worthwhile information.

Because the number of interview hours that would be recorded was purposely over-estimated (the estimate was 36 hours or 1 hour per interview when in reality, most interviews, with only 8 questions each, would last only 30 minutes or less), the number of transcription hours could also be scaled back.

Another area where it would be possible to scale back is in hiring research assistants. The only integral part of the proposal that requires a research assistant is in the interviewing where the research assistant takes notes so that the researcher can focus on building rapport and listening to the interviewee. If there were fewer interviews to begin with, the researcher could very well do all of the transcribing and the peripheral jobs that had been assigned to a research assistant (like making posters, gathering literature for the literature review, etc.).

Aspects of the time chart which could not be changed are elements such as how many interviews per day could be done. The estimate was four interviews per day; while more could perhaps be done, the importance of staying refreshed and truly interested in the participants means that more than four interviews a day should not be attempted as it could compromise the quality of the interview.

While it is vital to the project to take place in a medium-sized public library with a self-checkout system already in place, the estimates made were for the Greater Victoria Public Library and during research of sites, a more geographically local library could perhaps be found; this would help to reduce both time and costs.

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